98% of clients would recommend our salon
Average Review
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64 Reviews
5 star
89%
4 star
9%
3 star
1%
2 star
0%
1 star
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11/30/2023
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Robert D.
Rose is the best hair stylist I have been to in a long time. She is knowledgeable about men’s styles and listens to what the customer wants. Highly recommend her.

04/01/2023
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Diane A.
I went to Root One Salon for the first time today and I couldn’t be happier. I have been searching for a new stylist for years and I can finally say my search is over. I saw Rose and she is amazing. I have very thick, semi curly hair and she spent over an hour cutting and styling it. She did a great job. But I can be hard to please because I know how fast my hair grows and how puffy it can look in a short amount of time. So I wanted shorter. She said if I could come back in half hour she would cut more off. I couldn’t return so she put me in her schedule for later in the week. It’s rare to find someone that is so understanding and willing to fit you into their schedule. My son liked me hair so much, he said he wanted me to make him an appointment with Rose.

12/31/2021
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Kelsey R.
First time going to this salon. Rose was great… I am 5 months pregnant and my hair was really struggling with dryness. She worked her magic and kept as much length as possible giving me very smooth and much healthier hair. I will definitely be returning and recommending.

08/01/2021
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Dina P.

03/07/2021
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Elin B.
I want to thank Kim so much. She did an awesome job with my hair. And the staff are very friendly. Will be back!!!

03/01/2020
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Sue D.
LOVED this salon. Friendly and personal atmosphere. Marianne provided individualized and professional detail to my first full foil and haircut at this salon. I will definitely be a regular customer!

01/09/2020
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Theresa C.
Love this place!!

11/15/2019
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Andrea D.
Very comfortable atmosphere the personnel very friendly and helpful, I would recommend this salon to everyone I know. I give you a full five star review. Thank you, Andrea

11/15/2019
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Mary A.
Root one salon is such a warm friendly place . Kim is a true artist and very professional I am so happy with my hair I couldnt think of going anywhere else.

06/30/2019
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Rita B.
I would love to say thank you to Kim she was great talking care of my mother she did a great cut thank you Kim

06/29/2019
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Cathy K.

05/07/2019
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Carolyn F.
Jayne colored and styled my hair today and I loved it. She did an excellent job!

04/30/2019
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Honey A.
OMG...Just got the most amazing haircut by Kim at Root One Hair Salon at their new location in Saugus on Central Street! It's been a good twenty years since I had a great cut.....Kim is amazing with the scissors and she accomplishes what she sets out to do upon discussion with YOU about YOUR HAIR!!! Jane Penta has done a wonderful job with the new salon …..all setup and ready for New Clients and welcoming old ones like me back!! Please give them a try and tell them Honey sent you!!! 5 Stars I am SO HAPPY!!! See you in 6 weeks Jane and Kim!!

03/31/2019
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Scott M.
Had a great experience and a great hair cut on short notice very pleasant and a pleasure to talk to great job Jayne Penta.... See you soon.

03/28/2019
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Darlene T.
I give Root One a 5-star review. I have been trying out a few different hair salons looking for a hair stylist who could give a new, updated look and Root One has ended my search. I went in looking rather drab and mousey and emerged looking like a new person. I work in a school and when I came in after being styled at Root One, every single person that saw me were amazed at the transformation. Thank you Root One.

11/14/2018
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Nicole P.

11/12/2018
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VanNhi B.
I had issues with breaking out a lot lately and Annmarie was able to give me clues on what could be causing the breakouts. She gave me a facial and it was relaxing and explained what she was using at every step. I definitely noticed a difference after the facial as my skin looked so much better than when I walked in and so much brighter. Annmarie was able to recommend some home remedies and other products I could use to improve the breakouts. I definitely would recommend her if you’re looking for a clear face or just some relaxation time!

10/13/2018
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Anita A.
The staff is great. I had an event to attend and had my hair and make up done. Fabulous!!!!

09/22/2018
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Kira W.
I walked into Roots 1, with a bunch of wants/hopes and a crazy time schedule to get these done. Jayne was more than accomodating my crazy schedule including allowing me to leave the salon mid treatment, with toner on my hair so I could do my kindergarten mid run. I am very pleased with how my hair looked when all is said and done! I highly recommend this peaceful, friendly salon. I will be back!

08/03/2018
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Susan F.
My first visit to Root One Salon was one of the best experiences i’ve Ever had. Everyone was so nice and attentive. When you walk in the door you are greeted by the owner and it just gets better from there. Rose was amazing , she made me feel like a totally new person! Can’t say enough.

06/30/2018
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Candace P.
This salon is top notch. My stylist Rose is very knowledeable and truly give personalized attention to her clients. The owner Jayne is professional and friendly and runs a smooth operation.

06/29/2018
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Ellen F.
Was a walk in this morning. Rose took me right away. Very professional. Got a great haircut!

06/03/2018
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Sandra D.
The salon was clean and friendly. The hair stylist did exactly what I wanted to be done with my color and cut. I was happy with the results.

03/31/2018
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Leakena C.
Faith was wonderful! Not only was she kind but very gentle on my long tress. I will be returning for my next root touch up.

02/21/2018
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Janet D.

02/17/2018
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Root O.

01/28/2018
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Janice M.

01/19/2018
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Lisa G.
This was my first visit and I was greatly impressed at the results. Jayne did a perfect job.

01/06/2018
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Tony O.
My hairdresser was excellent, really knew her stuff. Highly recommend!

11/07/2017
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Jo H.
Dropped in to see if i could get my hair cut this morning. Rose was fabulous! She knew exactly how i wanted it done. Certainly recommend this hair salon. Will definitely return!

09/30/2017
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Jennifer M.
Beautiful haircut and the stylist was wonderful. My only hesitation is that $45 seemed likes lot for a haircut. With 4 daughters , I typically only spend about $25

07/18/2017
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Lorina C.
Great facial! Loved every minute

07/10/2017
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Susan M W.
Rose gives a great haircut. I have stick straight hair and somehow I end up with bounce and flip!

05/08/2017
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Tammy H.
First visit as walk in. Nice atmosphere and very friendly service by owner who not only gave me a beautiful style but took time to share tips so now I can do my hair fast and keep it healthy. Thank you

05/07/2017
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Alex H.

04/14/2017
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Stacy D.
I went to Root One for the first time today and I will definitely return. When I called to get a walk in appointment, I was treated with courtesy and respect. Rose was wonderful and it was the first time a hairdresser truly listened to me.

03/25/2017
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Susanne W.
I had a foil done...loved it....but then I made an appointment for another... they offered a Sat...I asked for something before Sat so they asked if 5:30 pm on Thurs ok....I said yes. When I arrived...the 2 employees whispered...then tried to make me feel I had the wrong day...never will I go there again!

03/18/2017
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Mary B.
Very impressive high end salon. Wonderful staff. Great prices. And my hair looks great! So if your looking for a permanent salon to do your hair your going g to £0¥€ Root One Salon. The place is awesome clean and they have wonderful products for sale on site. Mary

03/12/2017
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Katie C.
Amazing cut and color!!! It came out beautiful. So happy! Thank you!

03/03/2017
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Jackie O.
Had a facial with Anne-Marie . Best facial I have ever had.will definitely be going back.

12/02/2016
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Patty M.
I have never gotten so many compliments on my hair style. What a boost to my self-esteem. I've gone through some major changes this past year and this has been the icing on the cake!(in more ways than one). Christina is a terrific stylist and has encouraged me to take advantage of what I have to the fullest. Was she right. She is gentle and kind and can only be a great addition to your own beauty team.

11/24/2016
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Meghan S.
Wonderful job shaping my eyebrows. She took the time to make sure they were perfect!

11/16/2016
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Cathy C.
I was so pleased with my facial. The staff, the spa room, and the effect on my skin were all exemplary. I would highly recommend Root One Salon for skin treatments.

11/07/2016
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MaryBeth Z.
I called Jane on Sunday and asked her if i could come by for her to take a look at my hair that was completely botched my my long time hairdresser. Jane not only looked at it, but fit me in, foiled it and made me sooo happy. Best phone call I ever made and now I have a new hairdresser. Thank you Jane!!

09/15/2016
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Arlene L.
I came to RootOne for my first bikini wax based on a recommendation and was very pleased. Both the receptionist and Laura were very kind and professional and made me feel comfortable. The room was clean and tidy and Laura introduced me to my options and explained how the waxing would go and what after care I needed and what to expect. She also walked me through the process and worked at my comfort level. I'll be back! Thank you, ladies.

09/14/2016
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Michele G.
Jayne was so nice. Easy to talk to and very knowledgable about the structure of the face in terms of how to frame it with your hair. Also had good insight about her products and did not push to sell anything extra which is a nice change.

09/13/2016
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Charlotte M.
Was very nice and helpful. Will be going back in the future.

09/12/2016
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Linda S.
It was a pleasure and pure luck (my Dad who passed away sent me to this salon) to find a Salon open on a Sunday. First, I want to express that Jane greeted me so warmly and accommodated me as quickly as could be even though I was a walk-in. I am hoping to returning very soon in October for more wonderful services. And may I say, I was very pleased with the way she colored my hair and styled it so that I could look well presented at my dad's private services on Monday. I would recommend this salon to everyone. A very peaceful place too. Thanks again Jane for the pleasure of meeting you, Warm Regards, Linda Serio

08/24/2016
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Victoria G.
Yesterday was my first time there and I Love it, the service and prices are very good. All employees are very friendly, I felt relax and the person that did my work was very gentle. Thank you all for a Wonderful Service.

08/15/2016
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Lucille D.
The service at Root One Solon was great as always Looking forward to using my $5.00 Coupon......

06/12/2016
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Caroline F.
Iam so happy i made the appt to get my hair cut..Christina is a doll ! Very,very happy how my hair came out..best haircut in a long time.I look forward to returning

05/21/2016
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Dorsa S.
It's a very nice salon and I love the fact that they do everything related to beauty ... They greated me nice and warm but they only problem was I didn't like the way Laura did my waxing... She's too fast and she thinks this is good to not feel the pain but IT IS ABSOLUTELY WEONG.. She was extremely rough and quick that didn't leave me anytime to breath ... I was happy at the beginning that I found a great salon but if she is the one who does the waxing I prefer to not go back.

05/21/2016
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Barbara V.
Very friendly and comfortable environment! Had a great experience! Would highly recommend taking a chance on the salon!

04/14/2016
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Laurie M.
Great salon!!! Faith is the best!!!

04/09/2016
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Charles G.
Great experience at toot one salon faith was professional and cut my hair as asked. I will return.

03/28/2016
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Lacey W.
First visit and we love it! Staff are so friendly and happy to be there-refreshing. I took my daughter to have a cut and style for pictures she was having taken later that day. She has very straight hair and wanted it to have some body. What an amazing job, she look so beautiful. Thank you so much. Cindy

02/14/2016
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Darlene F.
I first made a phone call and got Jayne on the phone - Sunday afternoon, didn't expect anyone to answer but she did. I explained that I had a horrible experience at another salon and how I went to a second salon to fix it and they made it even worse! My short hair was a mess and there wasn't much left to make it better. My color was undescribable! Not only was Jayne calm and very sweet, she answered all my questions, made me feel very comforted, and offered to have me come right in. I did. Arriving at the salon I was warmly greeted by Jayne who welcomed me and gave me a tour of the salon, showing me their service areas, an unexpected courtesy. She talked to me at length, knew what I wanted and we proceeded to fix my cut and my color. Jayne fixed my hair - she gave me the cut I was looking for and fixed the color! I can't possibly describe to you how impressive it is to actually have someone do what you ask and not what they think you should have. The exact cut I described to her is what I got. The color fix is soft and beautiful! There is no way I would go anywhere else after this fabulous experience. A true hidden gem! My only regret is not knowing about this salon long ago. I would also like to point out that while I was there, a very little boy came in for his haircut. Most places I've seen with children did not do well. But here, you can feel the calmness, the patience, warm feelings and caring. This little boy I guarantee would not have made it through a haircut in any other place! And let me add one more kudo, the prices. I was incredibly surprised at how reasonable their services are and their products. I will certainly make this my go to place, pedicures, spray tan, spa treatments, even special products like Dermalogica. Easy access, plenty of parking and very accommodating - I can't say enough wonderful things about this place, only that I am so very fortunate to have found it! Everyone should go here!

02/07/2016
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Kelly S.
I have been searching for a salon in the area that would be able to handle and maintain my desired blonde color. I have had my hair treated by several stylists in the past, and that was the main reason that my hair was so processed, multi toned and slightly damaged. I was very pleased with Jayne's professionalism and expertise. Faith's color correction skills impressed me and she managed to foil and balayage my hair within a very impressive time frame. I'm confident I've found my go to salon.

02/02/2016
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Annie W.
I had a great experience with Christina at Root One Salon. I was able to connect with her about what I wanted out of my haircut and she did a great job bringing together my general hair routine (pretty much nonexistent) and what I wanted out of my hair to give me exactly what I wanted. I definitely recommend letting her use her imagination! I'm not a nervous person when it comes to my haircuts, even when seeing a new stylist, but Christina was very conscientious when cutting and made sure I was okay with what she was doing. The salon is super clean and I felt very comfortable there-I think I found my new salon!

12/04/2015
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Jane W.
My names Jane and I live in Saugus MA. I have been going to root one for about 3 years now. A couple weeks ago I decided to chop all my hair off and do something different. I was nervous to say the least. By the time Jane the owner got done with me I was amazed!!! totally different me, totally awesome hair design. I must get 10 compliments a day. Thankyou Root One for being awesome at your jobs.. and making me feel beautiful. You rock!! Client for LIfe, Jane Willwerth

10/30/2015
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Francine T.
Cristina is sweet, she really tries to give you the hair cut you want, and she does. Nice atmosphere.

09/01/2015
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Deanna M.
Excellent service and I left completely happy with my haircut

07/24/2015
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Paula B.
Today I visited the salon for the first time for a pedicure with Maryellen. She was fantastic!!!! I had an ingrown toenail and a few other areas of concern and she was gentle and professional in fixing my problem. She spends the time listening and addresses your specific concerns. She is patient., kind and caring and is very thorough. I have referred a friend already and I will continue to send people I know. I am very fussy when it comes to pedicures and she definitely passed my test.

06/01/2015
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Page B.
Very friendly and informative staff, clean and welcoming salon!